Any claims against packages or merchandise MUST be made within 72 hours of customer's receiving their order, and any returns MUST be made within 30 days from date of purchase.
For a standard return, all associated shipping fees will be the responsibility of the buyer, and we require that the glass or merchandise be shipped and received back to us in the same condition as when we mailed it to you. The purchase price of the merchandise will be refunded in the manner in which it was originally given.
Please contact us for more information on returns and an address to ship all items to.
We purchase only the finest Bullseye Compatibility tested glass. It is difficult to say which part of the sheet you will receive a cut from at the time of your purchase, and as stated by Bullseye, because this glass is handmade, there will be variances from sheet to sheet.
At the top of this page, you may click "Contact Us" if you would like to send us an email. If you feel there is something wrong with your order, or our website, please let us know, so we can fix it. Please contact us regarding any issues or concerns you may have. We can work together to make sure that you are always happy with your purchase.
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